Porters 5 forces for service industry

Usages[ edit ] Strategy consultants occasionally use Porter's five forces framework when making a qualitative evaluation of a firm 's strategic position. However, for most consultants, the framework is only a starting point. They might use value chain or another type of analysis in conjunction. According to Porter, the five forces framework should be used at the line-of-business industry level; it is not designed to be used at the industry group or industry sector level.

Porters 5 forces for service industry

Porters five forces is a competitive analysis model, it helps you to understand at the nature of competition within your industry, hence it is used when completing your industry analysis. Discovering the Five Forces Michael Porter developed a framework, which identified 5 forces that act to either increase or reduce the competitive forces within an industry.

What you do in response to your analysis is up to you and your organizations creativity. Porters Five Forces — Overview of Each Force By completing a competitive analysis you are becomming informed on who has the bargaining power before you commence negotiations with your customers and suppliers.

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Being informed ensues that your negotiations are less influenced by the skill of the negotiator and more by your commercial reality. Now lets look at each of these five forces in more detail. This is driven, in part, by the number of prospective customers compared to the number of suppliers suppliers are your competitors.

Porters 5 forces for service industry

A strong or powerful customer can play you off against your competitors. Where a less strong customer may simply try to bluff you.

The Bargaining Power of Your Suppliers

In general The greater the number of customers to your inductry the less commercial power any one customer will have The greater the number of competitors you have the greater your customers negotiating power However, other factors such as the significance of the customer to you or their ability to switch to your competitors also plays a part in determining who has the power.

To learn more about the bargaining power of your customers including the top 11 things to consider during your analysis, click hereyou will also find out how to apply each of these 11 points of analysis to your industry and you will learn from the many examples provided. When finished use your browser back button to return to this page The Threat of New Entrants to Your Industry A new entrant to your industry is a brand new competitor or maybe a new brand from on old competitor.

New competitors are restricted by up front capital costs, access to technology or requirements to obtain licenses then your market position is likely to be protected. However, if there are no barriers to entry your position could be weakened.

For example if you own a craft shop and four more craft shops open near you, the collective scale of the five craft shops may attract significantly more people to the area resulting in growth of your business.

You need to determine if a new entrant is a good or a bad thing for your business.

Porters 5 forces for service industry

Find out more about the threat of new entrants Click here and get your free how to guide and free analysis template! The Bargaining Power of Your Suppliers The bargaining power of your suppliers is like the bargaining power of customers only in reverse, you are now the customer, where before you were the supplier.

How dependant on your business is your supplier, or are you dependant on your supplier?

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How much power does your suppliers have? In general terms the fewer suppliers that you have to choose from the less power you have to negotiate. Other factors such as the cost to switch suppliers also plays a part in determine who has the power. You will find that a supplier with a unique product that contributes to the uniqueness of your product has a lot of negotiating power, unless they too are dependant on you.

Learn how to complete an analysis of the power of suppliers to your industry, click here for your detailed free how to guide and free analysis template! The Threat of Substitute Products or Services A substitute product is a product that replaces the need for your product altogether.

One example, Timber is the main component of house frames. However, more and more steel frames are being produced.Porter's Five Forces is a simple but powerful tool for understanding the competitiveness of your business environment, and for identifying your strategy's potential profitability.

In the healthcare industry, the pharmaceutical industry profits are greatly affected by substitutes after the patents of drugs has expired.

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When the patents expire, all pharmaceutical companies have the opportunity to make the drug. porter's five forces model Michael E Porter's five forces of competitive position model and diagrams.

Michael Porter's famous Five Forces of Competitive Position model provides a simple perspective for assessing and analysing the competitive strength and position of a corporation or business organization. Porter's Five Forces of buyer bargaining power refers to the pressure consumers can exert on businesses to get them to provide higher quality products, better customer service, and lower prices.

When analyzing the bargaining power of buyers, conduct the industry . Johnson et al. (, p. 9): “Strategy is the direction and scope of an organisation over the long term which achieve advantage in a changing environment through its configuration of resources and competences with the aim of fulfilling stakeholder expectation.” Strategic decisions are long term.

Porter's 5 forces analysis for car service industry 1. Prepared by: Chand Mohd NITK Surathkal 2. Evolution of Porter's Five Forces Model: Five forces is a framework for the industry analysis and business strategy development developed by Michael E.

Porter of Harvard Business School in

Michael Porter’s 5 forces model – Business Fundas