The pervasiveness of the Internet has led to an increase in employees who use it for purposes not related to work. Surveillance and Workplace Monitoring: The Technology There are many options when it comes to software and hardware monitoring solutions.
Employers can be alerted when certain actions are performed by an employee or when the worker is not meeting productivity goals. Currently, the right of an employee — or any individual for that matter — to location privacy has not been clearly established.
In essence, no laws directly address employee location monitoring in the US, leaving employers with considerable leeway to monitor their workers as an extension of the right to control business functions like customer service or manufacturing line productivity.
Legally, when it comes to workplace monitoring, employees have little recourse. The Electronic Communications Privacy Act that prohibits unauthorized interception of electronic communications such as email is the most relevant federal law, though it exempts service providers from its provisions.
This exemption is commonly interpreted to include employers.
Whether employees should have the right to privacy in the workplace is the ethical challenge that companies face. Provide guidelines through a company manual or handbook best practices when using company equipment, especially when conducting personal business at work. Some steps for ethical compliance: Enact a code of ethics that ensures both employer and employee understand how to conduct themselves in the workplace and know exactly what is expected of each other.
Ensure the monitoring exercise remains moral. Recognize that an employee does not give up all of his or her privacy when they are at work.
Involving employees in the decision to create surveillance will allow for common ground in developing principles that are acceptable to both sides.
When it comes to workplace monitoring, it is usually the information technology personnel that are tasked with being the watchdogs and the gatekeepers of the organization. Whatever techniques are employed in these operations should be above board, ethical and within the law.concerns about workplace video monitoring.
Video cameras that also capture audio recordings may be subject to laws relating to audio recording, including wiretap and eavesdropping laws. Electronic surveillance in the workplace is a major threat to your right to privacy.
NOWHERE TO HIDE Employers have a legitimate interest in monitoring work to ensure efficiency and productivity. But electronic surveillance often goes well beyond legitimate management concerns and becomes a tool for spying on employees.
Employers worried about trade secret security might justify their monitoring of employee email, K. Robert Bertram, Avoiding Pitfalls in Effective Use of Electronic Mail, 69 P.A.B.A.Q. 11 (), though it is unclear how even systematic monitoring would avoid intentional disclosure.
Still, this fear provides an incentive for some companies who.
|Introduction Your employer may be watching and listening. Employee privacy has become a controversial issue in the field of Human Resource management as employers have more technologies available to monitor telephones, computer terminals, and voice mail.|
|Home Electronic Monitoring in the Workplace Many articles, papers and books have been written concerning the electronic monitor in the work place.|
|Workplace Monitoring: Is it Ethical and Legal? - Sanford Brown||Introduction Your employer may be watching and listening. Employee privacy has become a controversial issue in the field of Human Resource management as employers have more technologies available to monitor telephones, computer terminals, and voice mail.|
Methods of electronic monitoring range from occasional email audits to sophisticated software enabling employers to count keystrokes, record time and activities online, view computer screens in real time, and to record use of company networks.
Although workplace monitoring will allow a business to track productivity, keep tabs on the dissemination of confidential company information and maintain employee safety and security, there are personal privacy concerns as well.
Apr 04, · employees, electronic workplace monitoring involves important privacy concerns because it allows employers to review employee communications, including e-mail and Internet ac- tivity (Rothstein, ).